{"id":3024,"date":"2021-03-31T07:46:00","date_gmt":"2021-03-31T06:46:00","guid":{"rendered":"https:\/\/www.conferencecall.co.uk\/blog\/?p=3024"},"modified":"2021-06-15T10:49:14","modified_gmt":"2021-06-15T09:49:14","slug":"how-to-avoid-the-top-5-phone-scams","status":"publish","type":"post","link":"https:\/\/www.conferencecall.co.uk\/blog\/how-to-avoid-the-top-5-phone-scams\/","title":{"rendered":"How to avoid the top 5 phone scams"},"content":{"rendered":"<p>Some people are always trying to find new ways to con\u00a0each other out of money, from unscrupulous used car salesmen &#8216;clocking&#8217; the mileage on their motors to internet hackers sending out <a href=\"https:\/\/www.conferencecall.co.uk\/blog\/how-to-stop-getting-spam-emails\/\" target=\"_blank\" rel=\"noopener noreferrer\">phishing emails<\/a> to unsuspecting consumers.<\/p>\n<p>And then there are good old-fashioned phone scams, so here are the top five to look out for and avoid&#8230;<\/p>\n<p><!--more--><\/p>\n<h2>What is a phone scam?<\/h2>\n<p>A phone scam is when a cold call is made to defraud you\u00a0out of money or sensitive information, such as your bank details,\u00a0usually\u00a0by claiming to be from a bank or other service provider.<\/p>\n<h2>Microsoft scams<\/h2>\n<p>Effective phone scams need to have as \u00a0much mass-appeal as possible to make sure most cold calls\u00a0hit the target. And so there are a couple of scams involving <a href=\"https:\/\/www.conferencecall.co.uk\/blog\/microsoft-windows-10-cynically-collects-and-shares-user-data\/\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft <\/a>&#8211; after all, how many people do you know that <em>don&#8217;t<\/em> use Windows?<\/p>\n<ul>\n<li><strong>The Microsoft technical department<\/strong> &#8211;\u00a0it&#8217;s fair to assume that most people who have a PC don&#8217;t know, or even wish to know, exactly how they work. And so cold callers target users by pretending to be from Microsoft and claiming to have found a problem with your computer.<span style=\"line-height: 1.5;\">Next up they will\u00a0ask you to log into a website to\u00a0give the caller total control over your desktop and thereby enable them to obtain all sorts of personal details\u00a0and sensitive data.<\/span><\/li>\n<li><span style=\"line-height: 1.5;\"><span style=\"line-height: 1.5;\"><span style=\"line-height: 1.5;\"><strong>The Windows scam<\/strong> &#8211; similar to the technical department scam, this is where a cold caller\u00a0claims to be calling\u00a0from Windows having\u00a0found\u00a0a virus on your computer, before warning you you your computer will become unusable if you don&#8217;t take action right away.<\/span><\/span><\/span><span style=\"line-height: 1.5;\">You&#8217;ll then be instructed\u00a0to\u00a0download a program and\u00a0asked you to pay a fee. Don&#8217;t believe a word of it though as Windows has warned it never contacts customers unless they have personally\u00a0reported and registered a problem.<\/span><\/li>\n<\/ul>\n<h2>Missed calls scam<\/h2>\n<p>When someone\u00a0receive a missed call from a number they\u00a0don&#8217;t recognise,\u00a0there&#8217;s a good chance they&#8217;ll\u00a0call it back &#8211; but there&#8217;s a risk it may be redirected \u00a0to a premium rate number.<\/p>\n<p>Scammers will make &#8216;ghost calls&#8217; to a list of number and hang up before the call is answered, leaving you with a missed call on your phone. If curiosity gets the better of you, you may unknowingly be calling and getting charged for calling premium rate numbers.<\/p>\n<h2>Mystery message scams<\/h2>\n<p>The mystery message scam is a variation on the missed call scam theme &#8211; basically you get a text message from an unknown number, similar to one you might receive from a friend, and texting it back can leave you with a big hole in your pocket.<\/p>\n<p>If you don&#8217;t recognise the number, don&#8217;t text back \u00a0-if it&#8217;s a genuine message the person will most likely call you back.<\/p>\n<h2>HMRC<\/h2>\n<p>No one wants to get a call from HMRC &#8211; it&#8217;s rarely good news &#8211; and so any call saying you&#8217;re entitled to a tax rebate will no doubt be met with a fair degree of suspicion, and rightly so in this case.<\/p>\n<p>This scam sees the caller telling you you&#8217;re due a rebate before asking you for your bank details so they can transfer the money to your account. Obviously, there&#8217;ll be no money making its way to your account and it may actually be leaving your account if that&#8217;s the scammers intention.<\/p>\n<h2>Sky protect scam<\/h2>\n<p>Sky Protect is the broadcaster&#8217;s insurance policy and is a service used by scammers to get access to your bank details. The fraudster will call you up encouraging you to take out cover, before asking you to verify your bank details &#8211; they may even have your customer number to make the scam seem even more legitimate.<\/p>\n<p>If you&#8217;ve any doubts, put the phone down and call sky yourself.<\/p>\n<h2>How to stop cold callers<\/h2>\n<p>One way to help stop phone scams is to stop your number being available for cold calls, here&#8217;s how to stop spam calls and texts:<\/p>\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/SblflECh34s\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2>Scams to look out for in 2021<\/h2>\n<p>Scammers are always looking for new ways to take your money from you. Here are some scams to be aware of in 2021.<\/p>\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/lpGfxIAQhSo\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Remember, <a href=\"https:\/\/www.conferencecall.co.uk\/conference-call\">ConferenceCall.co.uk<\/a> will never ask for any personal financial details. All we need from you is an email address we can send your PIN to and you&#8217;re good to go.<\/p>\n<p><strong>Have you ever been the victim of any phone scams? Let us know&#8230;<\/strong><\/p>\n<p><a href=\"https:\/\/www.conferencecall.co.uk\/conference-call\"><img decoding=\"async\" class=\"alignnone wp-image-1777 size-full\" src=\"https:\/\/www.conferencecall.co.uk\/blog\/wp-content\/uploads\/2015\/05\/conference-call-banner.jpg\" alt=\"\" width=\"600\" height=\"118\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some people are always trying to find new ways to con\u00a0each other out of money, from unscrupulous used car salesmen &#8216;clocking&#8217; the mileage on their motors to internet hackers sending<\/p>\n<div class=\"more-link-wrapper\"><a class=\"more-link\" href=\"https:\/\/www.conferencecall.co.uk\/blog\/how-to-avoid-the-top-5-phone-scams\/\">Read More<span class=\"screen-reader-text\">How to avoid the top 5 phone scams<\/span><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[8,18],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - 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