Generate your free PIN to instantly set up a conference call.

3 Easy steps

1. Set up your Conference Call

Choose a date/time of your conference call.


2. Invite your Participants

Send all participants an invitation with your PIN, date/time and dial-in number(s).


3. Start your Conference Call

At the agreed time, all participants dial in and enter your PIN to join your conference call!


In-conference controls

# 1Private participant count
# 2Private Roll Call
# 3Lock/Unlock conference call
# 5Mute/Unmute all other lines
# 6Mute/Unmute own line
# 9Start/Stop recording

1. Set up your Conference Call

I want to set up a conference call, do I need to register, sign-up, etc. first?

To set up a conference call, all you need to do is enter your email address to receive your free PIN.


How long remains my PIN valid?

Your PIN doesn't expire.


If I request a PIN now, can I use it for example over a week or month?

You can request your PIN now to use it immediately or in the future.


I want to set up a conference call, do I need to let ConferenceCall.co.uk know?

No, you can set up a conference call anytime without letting us know.


How does ConferenceCall.co.uk know how many and which participants will join my conference call?

Our advanced conference call system matches your participants automatically by your PIN.


How many times can I use my PIN to set up a conference call?

You can use your PIN as many times as you want.


Can I set up 2 or more conference calls at the same time?

You can simply request extra PIN codes by requesting one PIN first. In the email you’ll receive you find a button to request extra PIN codes to set up multiple conference calls simultaneously.


How can I signup my colleagues/team/business at once?

To request PIN's for your colleagues/team/business simply send us a list with email addresses through our contact form.


2. Invite your Participants

What is the maximum number of participants allowed?

You can host a conference call with up to 100 participants at any one time. If you need more participants we offer an event call service.


Can my participants both use their landline and their mobile phone?

Yes, your participants can use their fixed and mobile phone to participate in your conference call. Participants calling from a landline dial 0844-5452121. Mobile callers dial 83000, our cheap mobile short code.


If an UK participant is abroad, can they use their mobile phone to join the conference call?

Yes, share the international access number +12136039096 to your UK participants when they're abroad with their mobile phone.


Can I set up an international conference call?

Yes, with our easy service your international participants can join your conference call as well! ConferenceCall.co.uk offers local dial-in numbers in 72 countries! If a participant’s country isn’t listed they can join your conference call by dialing our worldwide dial-in number: +12136039096.


Do I need to dial the worldwide dial-in number when I organize an international conference call?

No. You can simply dial the UK dial-in number. Our system matches your participants automatically by your PIN.


Can participants use Skype or a similar service to join my conference call?

Yes. Please note that if a participant joins through VoIP it can impact audio quality.


3. Start your Conference Call

As a conference call leader, do I need to dial-in before my participants do?

No, our advanced conference call system matches your participants automatically by your PIN, even if you're delayed. Of course it's professional to be the first participant in the conference room to welcome your participants and eventually introduce them to each other.


How do I know when a participant enters or leaves the conference call?

As soon a participant enters the conference call a notification will be played, mentioning the name of the participant. When a participant leaves the conference call a notification will be played as well.


Can I record my conference call?

With ConferenceCall.co.uk you can record your conference calls for free! Simply press # 9 during a conference call to start recording. To stop recording press # 9 again.


How will I receive the recording?

Instantly after your conference call you'll receive a notification email with a link to download your recording as an MP3-file on your computer.


How secure are my recordings?

Your recording will be downloaded securely over an HTTPS/SSL connection. As well, your recordings are automatically deleted from our servers after 7 days.


What can I do when one or more participants are joining my conference call from a noisy environment?

Ask your participants to find a quiet place to reduce the background noise. If that’s not possible ask your participants to mute their own line by pressing # 6. Participants can unmute their own line by pressing # 6 again.


What can I do when there’s an echo on my conference call?

This usually occurs when one or more participants has set their phone to speakerphone or hands-free mode. Another common reason is that participants are joining your conference call from their car and using a Bluetooth hands-free kit. When the volume of a speaker is up too high the microphone picks up the sound signal and sends it back into the conference call.

Ask your participants to disable the speakerphone/hands-free mode or lower the volume. If that’s not possible ask your participants to mute their own line by pressing # 6. Participants can unmute their own line by pressing # 6 again.

Tip: If a conference phone (ie. Polycom) is being used in a conference room, ask the participant to pick up the handset.


How do I finish my conference call?

As soon the latest participant disconnects the conference call is finished. You don't need to do anything else!