ConferenceCall.co.uk blog Posts

Since GDPR came into force just over a year ago, complaints to the Information Commissioner’s Office (ICO) have almost doubled – up from 21,000 to 41,000. More than 14,000 data breaches have also been logged with the ICO.

Across all the EU countries which have implemented GDPR, there have been a total of 89,271 notifications of data breaches, and 144,376 complaints from the public.

The prevailing theory is that the number of data breach complaints are on the rise simply because GDPR has raised awareness around the importance of personal information.

Even so, no fines have yet been issued in the UK for a breach of the GDPR rules – so, has it really all been worth it?

News Small business Technology

Huwaei has rarely been out of the news lately – from its involvement in the UK’s 5G infrastructure to Google restricting the Chinese tech firm’s access to its Android operating system.

But what exactly is the problem with Huawei?

Cyber security News Technology

If you use WhatsApp regularly, you’re one of 1.5 billion monthly users who use the messaging app to contact friends, family and colleagues. One of 1.5 billion users who could be at risk from a sophisticated security breach that enables hackers to take over your handset, just by calling it.

Cyber security Guides & How-Tos Technology

A small island sat in the north Caribbean Sea, Puerto Rico is an “unincorporated territory” of the United States, with little by way of natural resources that would be of any economic value. Its manufacturing industry is largely US-owned companies, specialising in pharmaceuticals, electronics, textiles, petrochemicals, processed foods, clothing and textiles, and its economy relies mainly on federal aid from the US government.

Puerto Rico’s trade and commerce continues to be subject to US congressional authority. Most of its imports are to the US, with small amounts going to the Netherlands, Dominican Republic and the UK – so there is a business opportunity there for UK companies.

If you think your company could do business in the Caribbean, you’ll need a cost-effective and reliable international teleconference provider to help you keep in touch with clients from your UK base – here’s how to set up a conference call between UK and Puerto Rico in just a few simple steps…

Around the world Conference calling Guides & How-Tos

How engaged are your employees? If your staff are kept motivated and challenged, either as part of the work itself or the culture your business is built upon, and feel valued, then there’s a good chance there will be high levels of employee engagement.

Similarly, if your product or service is something everyone believes in and can get behind, then it’s likely that engagement levels will be high and staff will work hard and pull in the same direction.

But what if employee engagement is low and staff appear to lack motivation? Here’s how to improve employee engagement.

Guides & How-Tos Small business Work from home

If business is booming, it’s down to the hard work of both you and your employees. And when things are going well, it’s always good to reward staff for their hard work, maybe with some extra time off, a bonus or even a pay rise.

But while it’s relatively straightforward to offer an employee a pay rise on your own terms, what if an employee comes to you asking for a pay rise, or even demanding one?

Last week, we showed you how to ask for a pay rise, here’s the flip-side – how to deal with a pay rise request.

Guides & How-Tos Small business

Cyber crime is on the increase. Almost two-thirds (60%) of businesses have reported an attack in 2019, compared to fewer than half (45%) last year, according to research from Hiscox.

If you think your business isn’t at risk, think again.

News Small business Technology

Hear the name ‘Panama’ and you’ll immediately think ‘canal’ – the Panama Canal is a 77 km ship canal that revolutionised maritime trade by becoming a conduit between the Atlantic and the Pacific – but it may be time to start thinking of Panama as a business opportunity. If so, here’s how to arrange a conference call to Panama.

Panama has the fastest-growing economy in Latin America – experiencing an average annual growth of 8.7% over the last ten years. It also has what can be considered full employment with  just 4.5% of the population out of work.

And unlike most other Central American countries, Panama’s economy is based on a large service sector, which accounts for 80% of Gross Domestic Product (GDP).

If you’re thinking of setting up in Panama, it’s worth checking out the Gov.UK guide, and you’ll also need a low-cost, reliable international conference call provider, and that’s where ConferenceCall.co.uk comes in…

Around the world Conference calling Guides & How-Tos

TSB has become the first major UK bank to refund to cyber crime victims who are tricked into parting with money from their bank accounts by fraudsters.

But will more banks follow suit?

News Technology

Pakistan is a developing market with a young and increasing population of around 186 million – that’s three times the UK population – and around 55 million live in urban areas.

It’s reckoned Pakistan’s cities generate up to 78% of national Gross Domestic Product (GDP), with Karachi alone contributing about 20%. The growing and aspirational middle class has an appetite for creative, innovative and high quality goods and services.

There are over 100 British businesses trading in Pakistan – including some well-known names like Barclays, Unilever, Debenhams and Toni & Guy – and if you’re looking to join them, you’ll want an easy-to-use and cost-effective international conference call provider.

Around the world Conference calling Guides & How-Tos