We’re living in an age where half-truths matter more than people’s lives. From the NHS £350 million a week bonus being writ large on the side of a bus to the latest disinformation on Covid-19 vaccines, the truth appears to be an abject concept only there to be manipulated to fit your own narrative.
Bleak time indeed. Even more so when you consider that that individual fake news stories were more likely to be shared on Facebook than stories from mainstream news organisations.
Social media is a monster. A hungry monster that is continuously being fed with everything from the funniest content on the web to searing vitriol and bear-faced lies. It’s at the stage where we can’t live with it and we can’t live without it – certainly in business,.
This means that, whether you like it or not, an active presence on social media is a must if you have any sort of a customer-facing business. The trouble is, it’s human nature to only shout about things when you’re unhappy with them – and that means you could be fielding a lot of complaints on social media. Here’s how to deal with them.
If lockdown restrictions mean you have employees working from home, you could be putting the safety of your business at risk. Cyber security experts are warning of the dangers caused by employees working remotely – is your work-from-home workforce putting your business security at risk?
Life in the finance department can be frustrating at the best of times – sending invoices, chasing customer payments, keeping on top of the payroll and, of course, wading through the reams of receipts.
The advent of e-receipts has made life a lot easier though, and not just for the finance department, they can open the door to a whole new level of personalised customer marketing and engagement.
At ConferenceCall.co.uk, we want to make teleconferencing as easy as it can be. As part of our commitment to being the UK’s simplest conference call service, we introduced ConferenceCall.co.uk Wallet Card – a simple way to keep all your dial-in numbers, PIN and function keys to hand at all times.
And now we’ve gone one better by throwing NFC technology into the mix – and we’re the world’s first conference call provider to offer this service.
