If you need to re-route business calls to another department, you need to let customers know that their call is still live while they’re placed on hold. If you leave them in silence, they may think they’ve been cut off and simply hang up.
That’s where hold music comes in. But how can you find the perfect music for your business, and do you need a licence? Let’s take a look.
The world of business is changing – rapid advances in technology mean the global community is ever-expanding and the days of working the nine-to-five are a fading memory – especially now it looks like more people than ever will need to work from home for at least part of the working week.
So why is it some conference call providers only offer customer support during traditional business hours?
Have you ever taken a conference call while commuting? How about when out shopping? Or lying in bed? If so, you’re not alone, as a recent study from career website eFinancialCareers found that over half of us (54%) don’t pay full attention when on a conference call.
If you’re a Mozilla Thunderbird user, we’ve made conference calling a whole lot easier as our ConferenceCall.co.uk Thunderbird plugin means you can now use the plugin to add our savvy email templates to your Thunderbird toolbar.
Theresa May, the UK Prime Minister, has held a conference call with her cabinet ministers in an attempt to get fresh backing for her Brexit deal, before it is again voted on in Parliament next week.
The PM is due to outline her latest EU withdrawal plan when she updates the House of Commons later today.
We’ve all be guilty of mutli-tasking while teleconferencing – whether it’s conference calling while on the commute, continuing to type up some notes, checking in on Facebook, or even taking a shower (no, really). It’s fair to assume that no-one sits on a conference call without doing anything else.
But one woman in the US as just raised the bar when it comes to teleconference multitasking.
Italy is Europe’s second largest manufacturer, behind Germany, and the latest figures show it has a Gross Domestic Product (GDP) of around £15 billion.
And the good news for UK businesses is the country has a long-standing and solid trade relationship with the UK, and the main exports of goods by value from the UK to Italy are:
If you’re thinking of exporting to Italy, here’s everything you need to know…
Donald Trump has insulted the people of Puerto Rico again, with a conference call invite at the heart of this latest controversy.
We value your feedback, here at ConferenceCall.co.uk, and the latest batch of customer comments has helped us improve our service even further. Here is a run-down of our latest improvements, including a new numbers and new functions for conference calling…
Thousands of US rabbis are to boycott an annual conference call with the White House, held to mark Jewish holidays, as a direct protest against Donald Trump.
